Business and scope
These purchasing terms apply to reservations submitted through the Croatissimo checkout. Please read the price breakdown, the selected villa’s rules and the payment schedule before confirming your booking. Contact us if the contractual accommodation provider or our role is unclear.
How a booking is made
Select a villa, dates and the actual number of adults and children. Review the current availability and the itemised quote, enter your contact details, choose an enabled payment method and accept the terms. The server verifies the price and availability again before creating the reservation.
A card or PayPal reservation becomes confirmed when the required payment is successfully recorded and confirmation is issued. A bank transfer creates a temporary hold for the deadline stated in checkout; it is confirmed only once the incoming payment is verified. An expired unpaid hold may be released.
Prices, deposit and remaining balance
Checkout states the total in euros, including the villa stay price, any discount, configured guest or pet charges, mandatory fees and selected extras. It shows 30% of the total as the reservation deposit and the remaining 70% separately.
The remaining amount is payable using the method configured for the villa: online payment link, bank transfer or payment on arrival. Its due date and method are displayed before reservation and in the confirmation. If the due date has already passed, the balance may be due immediately. Any separate refundable damage deposit applies only if stated for the villa, and its amount and return conditions must be provided before commitment.
Payment and confirmation
Available payment options can include card via Stripe, PayPal and bank transfer; only the methods displayed at checkout are available for a given transaction. Do not send payment card details by email. For bank transfer, use the beneficiary, IBAN, exact amount and reference shown with your booking. Bank processing times can affect whether a temporary hold expires.
Keep the booking reference and confirmation email. If a payment appears successful but no confirmation arrives, contact rekka.jesse@gmail.com before paying a second time.
Changes, cancellation and withdrawal
Requests to change dates, guests or villa need written agreement and can change the price. Cancellation and refund conditions for the selected villa should be supplied before payment; if a rule is missing or unclear, ask rekka.jesse@gmail.com for the applicable written terms before you book.
For accommodation booked for specified dates, the usual 14-day distance-selling withdrawal right generally does not apply; this does not affect rights arising from failure to provide the contracted service or other mandatory rights. Contact rekka.jesse@gmail.com to request cancellation or raise a complaint.